PillCoach is a medication adherence platform built by a team of pharmacists, pharmacy technicians, clinicians, and engineers who believe technology should make it easier to keep patients on track, not harder.
Pharmacies are the most accessible point of care in America, yet the tools they're given to manage medication adherence are fragmented, reactive, and built for someone else's workflow. Pharmacists spend hours managing refills, documenting MTM encounters, and reconciling data across systems - while performance metrics continue to determine preferred network status and reimbursement outcomes they don't have the infrastructure to control. PillCoach was built to change that. Our team of pharmacists, technicians, and healthcare engineers designed a platform that turns adherence data into prioritized, pharmacist-ready action - not more paperwork. Today, PillCoach serves independent pharmacies, regional chains, and health plan networks nationwide, helping deliver measurable improvements in PDC scores, MTM completion rates, and the adherence measures that factor into Star Ratings.
Every feature is designed for pharmacy workflow, not retrofitted from hospital systems or payer portals. Our team includes pharmacists and technicians who've worked the counter, understand the pace, and know that if a tool doesn't fit how a pharmacy actually operates, it won't get used. That perspective shapes every screen, every alert, and every integration.
We measure success by PDC performance, preferred network status, and CMR completion rates - not by the number of calls made or workflows checked off.
We are stewards of patient data and pharmacy trust. HIPAA compliance and SOC 2 readiness aren't checkboxes. They're foundational. Our clinical team reviews every protocol and intervention logic. Our engineering team builds with transparency, audit trails, and data governance at the architecture level. We don't cut corners because pharmacies can't afford to.
Whether you are a pharmacy looking to help improve PDC scores or a health plan seeking network-wide adherence infrastructure, we would love to show you the platform.
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